Hub Leader Tools

Hub Leaders can select one or more hub members to become Hub Delegates. This delegate role gives another person (or people) all the hub leader tools, so that you have a back up in case of travel, emergency, illness, etc.

Click the Delegate Duties button, and then use the drop down menu beside the name of the baker(s) to give them the “Delegate” role. (see below)

If you have very small hub and need a larger group of volunteers to pull from, you are able to select a member from an affiliate hub to become a delegate of your hub. Use the drop down menu under “Select a Member of an Affiliated Hub” and select a name. They will then be added to your list of Hub members, and you can change their role. (see below)

Do you currently have a hub delegate? How do you like to utilize their help? Have anything to share with us about delegating duties? Please do so in the comments below.

Delegates can do more than just help you out in a pinch or when you’re on vacation. Once you’ve assigned someone the role of “Delegate,” they’ll have access to all of the same tools that you do as a hub leader.

Examples of tasks you might hand off to a delegate:

Maybe you don’t mind being a drop off spot for Donation Sunday, but don’t have the bandwidth for a delivery trip to the food bank on Monday. Perhaps there’s a hub member to whom you could delegate this task, and who would love to be that link in the donation cycle.

You can also have a delegate help you be a cheerleader for you hub and send out communications a few times a month to your bakers:

• Congratulation cards in our messaging system for baker anniversaries and new badges earned
• Donation follow up emails to thank your bakers for their efforts

Don’t be shy! This organization is full of incredible volunteers who love to lend a hand to help make this machine run smoothly. If you need help, or would like to share the load, ask a delegate!

You may also refer to our “Volunteer Tasks” FAQ to learn more about getting help with one-off tasks.

All volunteer bakers need supplies which can be ordered directly through the Flour Fundraiser Store.

As a hub leader you can view the orders your hub members order, even if the supplies are delivered to a different location. You can pull a list of everyone who has ordered to pick up at your hub.

Here are the steps in a couple screen captures:

1. Select the Flour Delivery green tab from your hub tools. (see image above)
   
   
2. Then select the delivery month

3. Then select the truck stop (example is Mukilteo)
   
4. And then click submit. You can view the “summary” but you can also select “individual orders”. When you do that you’ll see each person who is picking up and what they ordered.
   

This tool can help you figure out who is missing their order, if you ever end up with extra supplies at the end of pick up day. Each person who ordered and selected “Mukilteo” will be listed as well as their contact information so you can reach out directly to remind them you have their items.

The “Edit Hub” button allows you to update the information that your bakers see on the “Your Hub” page, which is like volunteer “public” facing information on the hub location and donation details. To edit the information volunteers will see, you click the green tool “Edit Hub” button to implement those changes. For example, to make changes to the Drop-off instructions, Bread Donation Deadline, or Contact Information. This is also where the program will list your hub leader discussion group.

On this page, some of the selections/options are configurable by you, and others are only configurable by program administrators. If you think something needs to be changed or updated and cannot make that change, please email hubsupport@communityloaves.org.

Great Hub Leaders Ask For Help!

Our Volunteer Task Tool exists to help you – plan ahead, easily request help from your Hub and automatically awards valuable donation time as a thank you for their efforts. 

The Volunteer Tasks button allows you to create volunteer tasks whenever you need help. Watch the video below, or scroll down to see the step-by-step.

Step-by-step:

1. Once you have clicked on the Volunteer Tasks button, you can scroll down and click on “Create Task.”

2. In the “Task Title” field, select from predefined tasks or create your own by selecting Custom.

3. Volunteer tasks automatically record to the Volunteer Dashboard of your own hub. If you have affiliate hubs, you may select for them to also receive the sign up notificiation by checking the box next to their name at the bottom of the page. (see above)

** Tip: Once you’ve created a task, copy the link to it and share it with your entire hub, using our email tool, to encourage signup! **

Once the task is completed you will be prompted to acknowledge the time donation, which you can do at the top of the Volunteer Tasks page. Once time donations have been submitted, a thank you is automatically sent and the time is recorded on their profile.

You can also create a “Delegate” – great for hub management – they get all the tools! Learn more about delegates here.

As a hub leader, one of the most important jobs you have is being a cheerleader for your bakers. Engaging with bakers and letting them know how appreciated and impactful their donations are is truly the best way to keep them baking.

A post Donation Day recap email is a great way to regularly engage with your hub. Every post-Donation day Monday morning, we send out an email recap with your hub’s donation details and highlights – how many loaves and cookies were donated, who has earned new badges, and who has met new milestones. You can also find those stats through the donation record (located in Donation Reports, in the Special Admin Section of your Dashboard). We recommend sending these emails out to all bakers in your hub, active and inactive, as these can be highly motivating emails and might lure back bakers who have fallen out of the habit of baking regularly.

* As a reminder, all emails and communications should be sent through the Community Loaves Email tool or messaging system. *