Answers to the most commonly asked questions can be found below. Still Stumped? Contact Us!
Everything Else (9)
One of our favorite questions! Yes, we do provide these hours. You will find them on your volunteer profile page. You receive hours for baking and donating loaves and cookies, packing flour, packing cookie mix, serving as a hub leader, driving and/or organizing supplies, and helping out your hub leader. Just about every aspect of the program acknowledges your dedication with a volunteer time credit!
To find, view, and print your “statement”:
- Login to your volunteer dashboard.
- Click the yellow “Profile” button.
- Scroll down, you’ll see some options for viewing your statement. This year, last year and then click to view as a pdf. You can also see all of this year’s donations itemized right ther on the profile page.
- Donations are calculated as follows – 6 hours for every combination of 3-4 loaves of bread donated and 3 hours for every batch of cookies. These are based on existing averages.
- Note our EIN number is on the statement to make it easy for you when you file your annual tax return.
We track these efforts intentionally, young bakers can earn Community Service credit, and working bakers can submit their time with their companies for corporate matching. Those are really valuable dollars for this little non-profit organization.
If you need additional information to complete your submission, please send an email to email@example.com
Heading out of town, want to drop your loaves off early? You don’t have to miss a donation, you can bake ahead and take your items to your nearest freezer bank.
A freezer bank is an independent donation location; it is like a hub, and sometimes it is located at your hub. The difference is unlike your hub check-in, where the donations are organized for Sunday. Freezer banks can take donations at any time, well, within reason, that is. Then the freezer bank manager makes sure that your loaves and/or cookies are transferred to the food bank for the next donation date.
You’ll find the Freezer Bank opportunity in the same location as your regular Donation Check-In.
1. Click the Loaves/Cookies Button
2. Select “Freezer Bank”
3. Click the down arrow to reveal the location opportunities. We are adding more and more freezer banks as the weeks and months progress
After checking in your items, your confirmation message will provide the details for reaching out to the freezer bank manager. You can confirm via text, email or phone that you’ll be bringing by your items for cold storage. Then head off to the Bahamas with peace of mind and the positive vibes of a donation that is in the bank!
We have a new tool that allows you to send a quick note or an animated card to a baker, or your whole hub. SO fun! However, this is different from our email tool, and it looks like this:
Here’s how it can be accessed:
- Click “Messages” in the blue bar at the top of your Dashboard. This will take you to the page view seen above. If you have a new message, a notification will show up next to “Messages” (just like you can see “4 New!” next to Volunteer Tasks, below).
2. Click on “View Latest Donation Highlights”
This will take you to the Donation Highlights page, where you can view organization totals, baker anniversaries and badges earned, and hub specific numbers for any donation date you choose from the drop down menu. You can toggle between Organization Totals and View My Hub Only to change what you’re seeing on the page.
Tabs allow you to view the names of bakers who are celebrating anniversaries, or have earned specific badges during the donation date chosen. Click on the green “Say Congratulations” button next to a baker’s name.
3. Access a list of all your hub members from the Your Hub button located on your main Dashboard.
Then scroll down to the grid of friendly faces, and click on the little red envelope icon. This will take you to the messaging tool and you can choose a card to send, or just send a quick note.
One of the best things about Community Loaves is that moving to a new neighborhood doesn’t mean you have to give up baking and donating.
When you started the program, you created a volunteer profile and selected your hub. Now that you’ve moved, you’ll probably want to change your hub to one that is closer to your new residence. Here’s what you need to do….
1. Click on the yellow profile button on your volunteer Dashboard.
2. Scroll down about 1/3 – you’ll see “Change Hub”. Click to edit.
3. Scroll down, type in your zip code and select the hub closest to your new home. Don’t forget to hit “Submit” at the bottom.
4. That’s it. Now you’re part of a new hub and they’ll be expecting you next donation Sunday!
The hub leadership was never intended to be a lifetime role. We recognize the time will come when you will be ready or will need to pass the proverbial baguette. The following process will help to guide this effort and create a smooth transition and continuity for our Breader Together efforts.
FYI – It is helpful to transition hubs at specific times of the calendar year when other activities for our non-profit are slower. If you can plan for an August or December transition, that is ideal. Life events don’t always happen at an ideal time, but if we have the luxury of time, August or December are best.
Here are the steps:
- Notify Katherine that you’re looking to find new leadership for the hub.
- Together, you’ll talk through any logical successor candidates, perhaps existing delegates and/or super helpful hub members.
- You’ll agree on a desired timeline and a communication plan to the hub to solicit interest.
- Any interested candidates will need to attend a hub training session. You and Katherine will encourage folks to attend this hub leader training.
- Although only one person can be a hub leader, the opportunity to train multiple people at once helps create a knowledgeable leadership team that can support one another.
- In the unlikely event that nobody emerges able/willing to take on these responsibilities, the hub will be closed, and hub members will be reassigned to the next closest hub.
Please notify Katherine (firstname.lastname@example.org) if you would like to begin the hub transition process.
The great thing about Community Loaves is that you can literally bake whenever it works for your personal schedule, as long as you have access to a freezer.
However, if you don’t have access to a freezer or freezer bank, then you are a Saturday baker. You’ll want to bake on Saturday, package the items on Sunday (which provides plenty of time for loaves and cookies to cool), and then transport them to your designated hub.
Otherwise, you can bake any day of the week that suits your schedule. You’ll still package these beauties up the next day after they’ve had plenty of time to cool (see our Packaging and Freezing guidelines). Then pop the packaged items into your freezer or get them to a freezer bank. What’s a freezer bank? Learn more here.
On your Dashboard, you’ll find a Calendar icon (see below). We list all of our program events on this calendar, from delivery days, to donation days, to food bank tours, and so on.
If you hover over an event on the calendar, you will see a pop up box with more event info. Clicking on an event will take you to the event page, with its full information listed (location, time, volunteer sign up link, if applicable).
If you want to view your previous Flour Fundraiser orders, it’s very easy to do so! Simply follow the steps below:
Step 1: On your Dashboard, click on Profile
Step 2: Scroll down to the bottom of the page, and you’ll see the Order History Section. Click “View” on the line of the order you’d like to see
Step 4: Voila! There it is.
Have any questions? Please reach out to email@example.com.