Things happen. Counts can sometimes be a little off, a donation amount ascribed to a different person, loaves or cookies spontaneously showing up at your door. If you catch this early enough, before 8:00 am on the Monday following donation Day, you can simply resubmit your final counts.
But suppose you need to check on or modify a previous donation record, not the one from last night. You can easily do that from your hub toolkit.
Here are the steps!
- Click on Donation Check-In – the first green box on your dashboard.
- On the left, you’ll see a date select box. It is pre-populated with the upcoming donation date.
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- Choose the donation date to view the donation record using the drop-down Select Donation Date box. Once you have selected a donation date in the past, a red bar will appear alerting you that you are attempting to change a past donation.
- Select the red “Edit Final Counts” button to make any changes needed. No need to enter zeroes or update numbers that don’t need to get changed, just change what needs updating. When you’ve finished making your edits, click the red “Submit Edits” button. The Mothership will approve your changes within a day or two, and then they will be reflected on the website.